Returns & Exchanges
At Emisil, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in original condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing